Thank You Detector
Replies like Thank you and Out-of-office reopen tickets and mess up your metrics. Not anymore as Freddy can detect whether a reply should reopen a ticket or not. Try it out for replies you get on closing tickets.
Replies like Thank you and Out-of-office reopen tickets and mess up your metrics. Not anymore as Freddy can detect whether a reply should reopen a ticket or not. Try it out for replies you get on closing tickets.